Aussie Lotto Reels

Queensland Licensed•ABN: 95318823185•Licence No: 639457614

Help Centre

Find answers and get the help you need

Getting Started

Learn how to create an account and get verified

• Creating your account
• Account verification process
• First deposit guide
• Navigating the platform

Payments

Everything about deposits and withdrawals

• Deposit methods
• Withdrawal process
• Payment security
• Transaction limits

Games & Gameplay

How to play lotto and pokies games

• Game rules and strategies
• Lotto draws
• Pokies gameplay
• Game fairness

Security & Safety

Keeping your account and information secure

• Account security
• Password protection
• Identity verification
• Fraud prevention

Responsible Gaming

Tools and resources for safe gaming

• Setting limits
• Self-exclusion
• Getting help
• Warning signs

Legal & Compliance

Terms, policies, and regulatory information

• Terms & Conditions
• Privacy Policy
• Licensing information
• Complaints process

Need More Help?

Can't find what you're looking for? Our support team is available 24/7 to assist you.